Quality h[videorecording] : total customer service / produced in association with Texaco.
Publication details: London : Taylor Made Film, 1992.Description: 2 videocassettes (VHS) (61 min.) : sd., col. ; 1/2 in. + 6 ohp and 1 leader's guideSubject(s):
Contents:
Summary: The video talks on how to give customer service by meeting customer's need
| Item type | Current library | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.Q82 (Browse shelf(Opens below)) | bhg.1-2 | Available | 00000730771 |
Browsing PERPUSTAKAAN TUN SERI LANANG shelves, Shelving location: MEDIA-P. TUN SERI LANANG (ARAS 2) Close shelf browser (Hides shelf browser)
| No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | ||
| video HF5415.5.H54 Hidden customer a film about internal customer service / | video HF5415.5.I46 Improving your customer relations | video HF5415.5.P74 Prescription for complaints | video HF5415.5.Q82 Quality h[videorecording] : total customer service / | video HF5415.5.R37 The 5 values of great customer service | video HF5415.5.S43 How to give exceptional customer service | video HF5415.5.S43 How to give exceptional customer service |
Part I. Lampeter & Son (16 min.) - Part II. Case studies ; featuring British Gas, Digital, Texaco (45 min.)
The video talks on how to give customer service by meeting customer's need
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