Quality h[videorecording] : total customer service /

Quality h[videorecording] : total customer service / produced in association with Texaco. - London : Taylor Made Film, 1992. - 2 videocassettes (VHS) (61 min.) : sd., col. ; 1/2 in. + 6 ohp and 1 leader's guide

Part I. Lampeter & Son (16 min.) - Part II. Case studies ; featuring British Gas, Digital, Texaco (45 min.)

The video talks on how to give customer service by meeting customer's need

RM1998.00


Customer services.
Customer relations.
Customer services--Case studies.

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