Service management for competitive advantage / James A. Fitzsimmons, Mona J. Fitzsimmons
Publication details: New York : McGraw-Hill, 1994Description: 462 p. : ill. ; 25 cmISBN:- 0070212171
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD9980.5.F549 (Browse shelf(Opens below)) | 1 | Available | 00000493604 |
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