Strategic customer management : (Record no. 551261)

MARC details
000 -LEADER
fixed length control field 01148nam a2200325 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250930134731.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130724s2013 xxka f 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781107014961 (hbk.)
Terms of availability RM387.00
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1107014964 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781107649224 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1107649226 (pbk.)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201401100924
Level of effort used to assign nonsubject heading access points zabidah
Level of effort used to assign subject headings 201312271120
Level of effort used to assign classification rahah
y 07-24-2013
z rahah
040 ## - CATALOGING SOURCE
Original cataloging agency NUKAT
Language of cataloging pol
Transcribing agency NUKAT
Modifying agency UKM
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5.P394
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .P394
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Payne, Adrian.
9 (RLIN) 44782
245 10 - TITLE STATEMENT
Title Strategic customer management :
Remainder of title integrating relationship marketing and CRM /
Statement of responsibility, etc. Adrian Payne, Pennie Frow.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Cambridge, UK :
Name of publisher, distributor, etc. Cambridge University Press,
Date of publication, distribution, etc. 2013.
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 529 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Frow, Pennie.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Cambridge University Press.
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b15686371
b 2019-11-12
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix HF5415.5.P394
914 ## - VTLS Number
VTLS Number vtls003535441
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields za
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Fakulti Ekonomi Dan Pengurusan
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2013-11-07
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b15686371
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 387.00 .i20362407 1 HF5415.5.P394 00002108031 18/09/2025 1 18/09/2025 AM

Contact Us

Perpustakaan Tun Seri Lanang, Universiti Kebangsaan Malaysia
43600 Bangi, Selangor Darul Ehsan,Malaysia
+603-89213446 – Consultation Services
019-2045652 – Telegram/Whatsapp
Email: helpdeskptsl@ukm.edu.my

Copyright ©The National University of Malaysia Library