| 000 | 01059nam a2200265 a 4500 | ||
|---|---|---|---|
| 005 | 20250913131252.0 | ||
| 008 | 981208s1987 xxu19 00mueng 1 | ||
| 020 | _cRM1775.00 | ||
| 039 | 9 |
_a201203090923 _brosli _c200606011552 _dnorliah _y08-18-1999 _zload |
|
| 040 | _aUKM | ||
| 090 | _avideo HF5415.5.H54 | ||
| 090 |
_avideo HF5415.5 _b.H54 |
||
| 245 | 0 | 0 |
_aHidden customer _h[videorecording : _ba film about internal customer service / _ca Salenger Films ; producer, Simon Barron. |
| 260 |
_aSanta Monica, Calif. : _bSalenger Film, _c1987. |
||
| 300 |
_a1 videocassette (VHS) (19 min.) : _bsd., col. ; _c1/2 in. |
||
| 520 | _aThe video shows what is an internal customer service, that is, the people that we work with in our organisation. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aInterpersonal relations. | |
| 907 |
_a.b10947759 _b2020-10-15 _c2019-11-12 |
||
| 942 |
_c3 _n0 _kvideo HF5415.5.H54 |
||
| 914 | _avtls000098482 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b10947759 |
||
| 999 |
_c96606 _d96606 |
||