000			02336nam a2200349 i 4500
005			20250918192344.0
008			130730s20122012caua bf 001 0 eng
020			_a9781118206133 (pbk.) _cRM132.07
039		9	_a201311220810 _bzabidah _c201311071524 _drahah _y07-30-2013 _zrahah
040			_aDLC _beng _cDLC _erda _dDLC _dUKM
090			_aHM751.W55 2012
090			_aHM751 _b.W55 2012
100	1		_aWilkinson, Michael, _d1957- _eauthor.
245	1	4	_aThe secrets of facilitation : _bthe SMART guide to getting results with groups / _cMichael Wilkinson.
250			_aNew and Revised, Second edition.
264		1	_aSan Francisco : _bJossey-Bass, _c2012.
264		4	_cò012.
300			_axli, 454 pages : _billustrations ; _c28 cm.
490	0		_aThe Jossey-Bass Business & Management Series.
504			_aIncludes bibliographical references and index.
520			_a'This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; facilitating very large groups; facilitating conferences; and building an internal facilitator capability. The book also offers new cross-cultural examples, and an ancillary website with forms, checklists and a sample facilitator guide'-- _cProvided by publisher.
650		0	_aGroup facilitation _vHandbooks, manuals, etc.
650		0	_aBusiness meetings _vHandbooks, manuals, etc.
907			_a.b15691317 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kHM751.W55 2012
914			_avtls003536022
990			_aza
991			_aFakulti Ekonomi & Pengurusan
998			_at _b2013-04-07 _cm _da _feng _gcau _y0 _z.b15691317
999			_c551751 _d551751