000			02018nam a2200397 a 4500
005			20250930133808.0
008			120830s2011 nyua b 001 0 eng
020			_a9780071753258 (pbk.) _cRM120.08
039		9	_a201209190958 _bzaleha _c201209141200 _dzabidah _c201208300940 _didah _y08-30-2012 _zidah
040			_dUKM
090			_aRA971.A784 3
090			_aRA971 _b.A784 3
090			_aWX150.1 _b.A788L 2011 9HUKM
100	1		_aArthur, Jay, _d1951-
245	1	0	_aLean six sigma for hospitals : _bsimple steps to fast, affordable, and flawless healthcare / _cJay Arthur.
260			_aNew York : _bMcGraw-Hill, _c2011.
300			_axx, 348 p. : _bill. ; _c23 cm.
504			_aBibliographical : p. 333-336.
520			_a'Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the'three demons of healthcare': delay, defects, and deviation, can be reduced'--Provided by publisher.
650		0	_aHospitals _xAdministration.
650		0	_aOrganizational effectiveness.
650		0	_aMedical care _xQuality control.
650		0	_aTotal quality management. _960970
650		2	_aHospital Administration _xmethods.
650		2	_aEfficiency, Organizational.
650		2	_aQuality of Health Care _xorganization & administration.
650		2	_aTotal Quality Management _xmethods.
907			_a.b15459810 _b2019-11-12 _c2019-11-12
942			_c01 _n0 _kRA971.A784 3
914			_avtls003511325
990			_aza
991			_aFakulti Kejuruteraan dan Alam Bina
991			_aJabatan Kesihatan Masyarakat, PPUKM
998			_al _ah _b2012-04-08 _cm _da _feng _gnyu _y0 _z.b15459810
999			_c529242 _d529242