| 000 | 01003nam a2200325 a 4500 | ||
|---|---|---|---|
| 005 | 20250913114719.0 | ||
| 008 | 981208s1993 xxk 00 eng | ||
| 010 | _a92-026506 | ||
| 020 | _a0077076982 | ||
| 035 | _a565670 | ||
| 039 | 9 |
_y08-18-1999 _zload |
|
| 090 | _aHF5415.13.C5117 | ||
| 090 | _aHF5415.13 | ||
| 100 | 1 | _aChaston, Ian | |
| 245 | 1 | 0 |
_aCustomer-focused marketing _bactions for delivering greater internal and external customer satisfaction _cIan Chaston |
| 260 |
_aLondon _bMcGraw-Hill _c1993 |
||
| 300 | _axi, 222 p. : ill. ; 23 cm. | ||
| 440 | _aMarketing for professionals series | ||
| 504 | _ap. (218)-219 | ||
| 590 | _a1 | ||
| 650 |
_aMarketing _xManagement |
||
| 650 | _aConsumer satisfaction | ||
| 907 |
_a.b10493463 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.13.C5117 |
||
| 914 | _avtls000051396 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxk _y0 _z.b10493463 |
||
| 999 |
_c51289 _d51289 |
||