| 000 | 01079nam a2200301 a 4500 | ||
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| 005 | 20250918142420.0 | ||
| 008 | 111027s2010 ii a bi 001 0 eng | ||
| 020 |
_a9780070682122 _cRM50.74 |
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| 039 | 9 |
_a201305271500 _blan _c201110311800 _dlan _c201110311752 _dlan _c201110280833 _dhayat _y07-01-2011 _zidah |
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| 040 | _dUKM | ||
| 090 | _aHD9980.5.N347 2010 | ||
| 090 |
_aHD9980.5 _b.N347 2010 |
||
| 100 | 1 | _aNargunadkar, Rajendra. | |
| 245 | 1 | 0 |
_aServices marketing : _btexts & cases / _cRagendra Nargandkar. |
| 250 | _a3rd ed. | ||
| 260 |
_aNew Delhi : _bTata McGraw Hill Education, _c2010. |
||
| 504 | _aIncludes bibligraphical references and index. | ||
| 650 | 0 |
_aService industries _xMarketing. |
|
| 650 | 0 |
_aService industries _zIndia _xMarketing _xCase Studies. |
|
| 650 | 0 |
_aCustomer services _xMarketing. |
|
| 907 |
_a.b1508114x _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD9980.5.N347 2010 |
||
| 914 | _avtls003470712 | ||
| 990 | _aha | ||
| 991 | _aFakulti Ekonomi dan Pengurusan | ||
| 998 |
_at _b2011-01-07 _cm _da _feng _gii _y0 _z.b1508114x |
||
| 999 |
_c492606 _d492606 |
||