000 01079nam a2200301 a 4500
005 20250918142420.0
008 111027s2010 ii a bi 001 0 eng
020 _a9780070682122
_cRM50.74
039 9 _a201305271500
_blan
_c201110311800
_dlan
_c201110311752
_dlan
_c201110280833
_dhayat
_y07-01-2011
_zidah
040 _dUKM
090 _aHD9980.5.N347 2010
090 _aHD9980.5
_b.N347 2010
100 1 _aNargunadkar, Rajendra.
245 1 0 _aServices marketing :
_btexts & cases /
_cRagendra Nargandkar.
250 _a3rd ed.
260 _aNew Delhi :
_bTata McGraw Hill Education,
_c2010.
504 _aIncludes bibligraphical references and index.
650 0 _aService industries
_xMarketing.
650 0 _aService industries
_zIndia
_xMarketing
_xCase Studies.
650 0 _aCustomer services
_xMarketing.
907 _a.b1508114x
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD9980.5.N347 2010
914 _avtls003470712
990 _aha
991 _aFakulti Ekonomi dan Pengurusan
998 _at
_b2011-01-07
_cm
_da
_feng
_gii
_y0
_z.b1508114x
999 _c492606
_d492606