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| 005 | 20250918001459.0 | ||
| 008 | 090123s2008 njua 001 eng | ||
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_aBailey, Keith, _d1945- |
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_aCustomer service in an instant : _b60 ways to win customers and keep them coming back / _cKeith Bailey and Karen Leland |
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_aFranklin Lakes, N. J. : _bCareer Press, _c2008 |
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| 300 |
_a159 p. : _bill. ; _c21 cm. |
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| 650 | 0 | _aCustomer services | |
| 700 | 1 | _aLeland, Karen | |
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_a.b14359790 _b2020-10-15 _c2019-11-12 |
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| 991 | _aPerpustakaan HUKM | ||
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