000			01446cam a22003374a 4500
005			20250914155441.0
008			070327s2005 nyua bi 001 0 eng
020			_a0071445552 _cRM315.73
039		9	_a200708060928 _bariff _c200707241008 _didah _c200703270930 _drahah _y03-27-2007 _zrahah
090			_aHD9980.5.Y364
090			_aHD9980.5 _b.Y364 2005
100	1		_aYang, Kai
245	1	0	_aDesign for six sigma for service / _cKai Yang
260			_aNew York : _bMcGraw-Hill, _c2005
300			_axi, 452 p. : _bill. ; _c24 cm.
440		0	_aSix sigma operational methods series
504			_aIncludes bibliographical references (p. 431-435) and index
650		0	_aService industries _xManagement
650		0	_aSix Sigma (Quality control standard)
650		0	_aService industries _xQuality control _xStatistical methods
650		0	_aQuality control _xStatistical methods
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-d.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-t.html
907			_a.b13887737 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD9980.5.Y364
914			_avtls003344570
991			_aPusat Pengajian Sains Matematik
998			_at _b2007-01-03 _cm _da _feng _gnyu _y0 _z.b13887737
999			_c385907 _d385907