000 01350ngm a2200313 a 4500
005 20250930114830.0
007 vf cbahou
008 030728s1981 xxu030 0v eng
020 _cRM804.60
039 9 _a200606221552
_bnorliah
_c200309161008
_dasmany
_c200309160942
_dasmany
_c200309160920
_y07-28-2003
_zmazarita
090 _avideo HF5549.5.W64
090 _avideo HF5549.5
_b.W64
100 1 _aWolff, Neal
245 1 0 _aListening for understanding
_h[videorecording] /
_cproduced and directed by Neal Wolff
260 _aLincoln :
_bGPN,
_c1991
300 _a1 videocassette (VHS) (30 min.) :
_bsd., col. ;
_c1/2 in.
440 0 _aManagement [videorecording]
520 _aUses a drama about an advertising account executive to show the need for managers to listen to employees in an empathetic, nonjudgmental manner. Alternate endings reveal different outcomes to problems depending on whether the supervisor was listening in a constructive manner.
650 0 _aCommunication in personal management
650 0 _aPersonnel management
_960691
907 _a.b13229151
_b2021-05-28
_c2019-11-12
942 _c3
_n0
_kvideo HF5549.5.W64
914 _avtls000337178
990 _aaaa
991 _aFakulti Pengurusan Perniagaan
991 _aKoleksi Media
998 _at
_b2003-02-07
_cm
_dg
_feng
_gxxu
_y0
_z.b13229151
999 _c322455
_d322455