000 01069nam a2200313 a 4500
005 20250914093952.0
008 001020s1998 xxka 001 0 eng
010 _a98-023469
020 _a0712680713
_cRM118.48
039 9 _a200010201534
_bhamzah
_y10-20-2000
_zhamzah
090 _aHF5415.5.S49
090 _aHF5415.5
100 1 _aSeybold, Patricia B.
245 1 0 _aCustomers.com :
_bhow to create a profitable business strategy for the Internet and beyond /
_cPatricia B. Seybold with Ronni T. Marshak
260 _aNew York :
_bTimes Business,
_c1998
300 _axx, 360 p. :
_bill. ;
_c25 cm.
500 _aIncludes index
650 0 _aCustomer services
_xCommunication systems
650 0 _aInternet marketing
650 0 _aWorld Wide Web
650 0 _aInternet
700 1 _aMarshak, Ronni T.
907 _a.b12747634
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5415.5.S49
914 _avtls000284206
991 _aPejabat Dekan Fakulti Pengurusan Perniagaan
998 _at
_b2000-07-10
_cm
_da
_feng
_gxxk
_y0
_z.b12747634
999 _c275449
_d275449