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| 008 | 001020s1998 xxka 001 0 eng | ||
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| 100 | 1 | _aSeybold, Patricia B. | |
| 245 | 1 | 0 |
_aCustomers.com : _bhow to create a profitable business strategy for the Internet and beyond / _cPatricia B. Seybold with Ronni T. Marshak |
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_aNew York : _bTimes Business, _c1998 |
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_axx, 360 p. : _bill. ; _c25 cm. |
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_aCustomer services _xCommunication systems |
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| 650 | 0 | _aInternet marketing | |
| 650 | 0 | _aWorld Wide Web | |
| 650 | 0 | _aInternet | |
| 700 | 1 | _aMarshak, Ronni T. | |
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_a.b12747634 _b2021-05-28 _c2019-11-12 |
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| 991 | _aPejabat Dekan Fakulti Pengurusan Perniagaan | ||
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