| 000 | 00911nam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250930101627.0 | ||
| 008 | 981208s1996 xxka 001 eng d | ||
| 020 |
_a0749419547 _cRM80.52 |
||
| 039 | 9 |
_a201803121215 _bhayat _c200404260827 _dnor _y08-18-1999 _zload |
|
| 090 | _aHD62.15.A73 | ||
| 090 |
_aHD62.15 _b.A73 |
||
| 100 | 1 | _aAsher, Mike. | |
| 245 | 1 | 0 |
_aManaging quality in the service sector / _cMike Asher. |
| 260 |
_aLondon : _bKogan Page, _c1996. |
||
| 300 |
_a222 p. : _bill. ; _c24 cm. |
||
| 590 | _a1. | ||
| 650 | 0 |
_aTotal quality management. _960970 |
|
| 650 | 0 | _aCustomer services. | |
| 907 |
_a.b11382302 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD62.15.A73 |
||
| 914 | _avtls000143389 | ||
| 990 | _asbs | ||
| 991 | _aFakulti Sains Kemasyarakatan dan Kemanusiaan | ||
| 991 | _aPerpustakaan HUKM | ||
| 998 |
_ah _at _b1999-05-08 _cm _da _feng _gxxk _y0 _z.b11382302 |
||
| 999 |
_c139924 _d139924 |
||