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A practical guide to call center technology / by Andrew J. Waite
Publication details: New York : CMP Books, 2001Description: iv, 497 p. : ill. ; 23 cmISBN:- 1578200946
- call center technology
- Subtitle on cover : Select the right systems for total customer satisfaction
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HE8788.W34 (Browse shelf(Opens below)) | 1 | Available | 00001299608 |
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