Results of search for 'su:"Relationship marketing"'

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	1.	Members for life / Richard Gerson. by Gerson, Richard F Publication details: Champaign, IL : Human Kinetics, 1999 Other title: Members for life : proven service and retention strategies for health-fitness and sports clubs Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: GV428.5.G49. Place hold
	2.	Relationship marketing : theory and practice / edited by Francis Buttle. by Buttle, Francis Publication details: London : Paul Chapman, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.R448. Place hold
	3.	Up close and personal : customer relationship marketing @ work / Paul R Gamble, Merlin Stone and Neil Woodcock by Gamble, Paul R [author.] Stone, Merlin Woodcock, Neil Publisher: London : Kogan Page, 1999 Other title: Customer relationship marketing @ work Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.55.G35, ... Place hold
	4.	Strategic customer care : an evolutionary approach to increasing customer value and profitability / Stanley A. Brown by Brown, Stanley A Publication details: Toronto : John Wiley & Sons, 1999 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.55.B76 1999 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.B76. Place hold
	5.	Romancing the customer : maximizing brand value through powerful relationships / Paul Temporal and Martin Trott. by Temporal, Paul Trott, Martin Publication details: Singapore : John Wiley & Sons (Asia), 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.T456. Place hold
	6.	No cover image available Power-trust-commitment in relationship marketing / by Harsini Soetomo by Soetomo, Harsini Publication details: [Florida] : Nova Southeastern University, 2001 Dissertation note: Thesis (Ph.D.) - Nova Southeastern University, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.S637 2001 tesis [00008052880]. Place hold
	7.	Relationship marketing : creating stakeholder value / Martin Christopher, Adrian Payne, David Ballantyne by Christopher, Martin Payne, Adrian Ballantyne, David Publication details: Oxford : Butterworth Heinemann, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5415.55.C44, ... Place hold
	8.	Relationship marketing : dialogue and networks in the e-commerce era / Richard J. Varey by Varey, Richard J Publication details: Chichester : John Wiley & Sons, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.V37. Place hold
	9.	Marketing management : a relationship approach / Svend Hollensen by Hollensen, Svend Publication details: Harlow, England : Person Education, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.H64. Place hold
	10.	Total relationship marketing : marketing strategy moving from the 4Ps-- product, price, promotion, place-- of traditional marketing management to the 30Rs-- the thirty relationships-- of a new marketing paradigm / Evert Gummesson by Gummesson, Evert, 1936- Edition: 2nd ed. Publication details: Oxford : Butterworth-Heinemann, 2002 Online resources: Publisher description Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.G85 2002. Place hold
	11.	Customer relationship management : perspectives from the marketplace / Somon Knox ... (et al.) by Knox, Simon Publication details: Oxford : Butterworth-Heinemann, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C865. Place hold
	12.	Maximising profits : the customer-centric approach / Raymond Teo, Sharon Fong by Teo, Raymond Fong, Sharon Publication details: Singapore : Prentice Hall, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5415.5.T45, ... Place hold
	13.	Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba by McConnell, Ben Huba, Jackie Publication details: Chicago, IL : Dearborn Trade Publishing, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.M393. Place hold
	14.	Exploring direct and relationship marketing / Martin Evans, Lisa O'Malley, Maurice Patterson by Evans, Martin O'Malley, Lisa Patterson, Maurice Edition: 2nd ed. Publication details: London : Thomson, 2004 Other title: Exploring direct & customer relationship marketing Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.126.E826 2004, ... Place hold
	15.	The referral of a lifetime : the networking system that produces bottom-line results-- every day! / Tim Templeton with Lynda Rutledge Stephenson by Templeton, Timothy L Series: The Ken Blanchard series Publication details: San Francisco : Berrett-Koehler Pub., 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.T455. Place hold
	16.	Up close and personal? : customer relationship marketing @ work / Paul R. Gamble ... [et al.] Edition: 2nd ed. Publication details: London : Kogan Page, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.G35 2003. Place hold
	17.	The new marketing conversation : creating and strengthening relationships between buyers and sellers / Donna Baier Stein, Alexandra MacAaron by Stein, Donna Baier MacAaron, Alexandra Publication details: Mason, Ohio : Thomson, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S735. Place hold
	18.	Relationship selling and sales management / by Mark W. Johnston, Greg W. Marshall by Johnston, Mark W Marshall, Greg W Series: McGraw-Hill/Irwin series in marketing Publication details: Boston : McGraw-Hill/Irwin, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.J6528. Place hold
	19.	Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann by Gupta, Sunil, 1958- Lehmann, Donald R Publication details: Upper Saddle River, NJ : Wharton School Pub., 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.G873. Place hold
	20.	Relationship marketing : exploring relationship strategies in marketing / John Egan by Egan, John, 1952- Edition: 2nd ed. Publication details: Harlow : Financial Times/Prentice Hall, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.E33 2004. Place hold

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