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1.
The virtual reference desk : creating a reference future / edited by R. David Lankes ... [et al.] by Series: The virtual reference desk series
Publication details: London : Facet, 2006
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z711.45.V572 2006 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.45.V572.

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2.
Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross by
Publication details: Chicago : American Library Association, 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: Z711.45.H57 2004.

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3.
Reference librarianship : notes from the trenches / Charles R. Anderson, Peter Sprenkle by
Publication details: New York : Haworth Information Press, 2006
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z711.A545r 2006 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.A534.

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4.
Virtual reference service : from competencies to assessment / edited by R. David Lankes ... [et al.] by Series: The virtual reference desk
Publication details: New York : Neal-Schuman Publishers, 2008
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z711.45.V813 2008 9HUKM.

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5.
The librarian as information consultant : transforming reference for the Information Age / Sarah Anne Murphy. by
Publication details: Chicago : American Library Association, 2011
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.M867.

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6.
What you are looking for is in the library / Michiko Aoyama ; translated from the Japanese by Alison Watts. by Publisher: New York : Hanover Square Press, 2023Copyright date: ©2023
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: PR813.A638w 2023 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: PR813.A638.
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