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1.
The 5S's : five keys to a total quality environment / Takashi Osada by
Publication details: Tokyo : Asian Productivity Organization, 1991
Other title:
  • FiveS's
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.O8 3.

2.
The 90-Day ISO 9000 implementation guide : the basics / by James R. Stewart, Peter Mauch and Frank Straka by
Publication details: London : Kogan Page, 1996
Other title:
  • Ninety days ISO 9000 implementation guide
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (2)Call number: TS156.6.S851n 1996 9HUKMYL j.1, ...

3.
Achieving a leadership role for training : how to use the Baldrige criteria and ISO standards to keep training competitive / Judith A. Hale, Odin Westgaard by
Publication details: New York : Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.T7H35.

4.
Achieving nursing care standards : internal & external / by Marjorie Moore Cantor ; with chapters by Deborah D. McDougall and Susan W. Kurth by
Publication details: Wakefield, Mass : Nursing Resources, 1978
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: WY16.C232a 1978 9 [00002145908].

5.
Achieving quality improvement : a practical guide / Roland Caulcutt by
Publication details: London : Chapman & Hall, 1995
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.C38.

6.
Achieving quality standards : a step-by-step guide to BS5750/ISO900 / Lesley Munro-Faure, Malcolm Munro-Faure and Edward Bones by
Publication details: Corby, Northants : The Institute of Management Foundation, 1993
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.M866.

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8.
Advanced medical systems an assessment of the contributions Edward J. Hinman, editor by
Publication details: Chicago Year Book Medical Pub. 1979
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: W84.AA1S6a 1978 9 [00002138135].

9.
An analysis of perceived service quality in the road transport department of Malaysia / by Sharifuddin Zainuddin. by
Publication details: Pittsburgh : University of Pittsburgh, 1997
Dissertation note: Thesis (Ph.D.) - University of Pittsburgh, 1997.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S52 1997 tesis.

10.
Animal quality and models in biomedical research : 7th Symposium of the International Council for Laboratory Animal Science (ICLAS) Utrecht, 21-23 August 1979 / editors, A. Spiegel, S. Erichsen and H. A. Solleveld by
Publication details: Stuttgart : Gustav Fischer Verlag, 1980
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: QY58.A598 1979 9 [00002159420]. PERPUSTAKAAN TUN SERI LANANG (1)Call number: QL55.I57 1979.

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12.
The assurance sciences : an introduction to quality control and reliability / Siegmund Halpern. by
Publication details: Englewood Cliffs, N.J. : Prentice-Hall, 1978
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (2)Call number: TS156.H3 3, ... PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.H3.

13.
Attribute sampling plan, tables of tests, and confidence limits for proportions Robert E. Odeh, D.B. Owen by Series: Statistics, textbooks and monographs ; v. 49
Publication details: New York M. Dekker 1983
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: TS156.O25, ...

14.
Back on the quality track : how organizations derailed & recovered / Kathryn Huddleston by
Publication details: New York : AMACOM, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.H855.

15.
Basic quality improvement / Susan M. Garrity by
Publication details: Englewood Cliffs, New Jersey : Regents/Prentice Hall, 1993
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.G39.

16.
Basic statistical quality control / A. G. Hopper by
Publication details: London : McGraw-Hill, 1969
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.H6.

17.
Blueprints for service quality : the federal express approach / AMA Management Briefing by Series: AMA management briefing
Publication details: New York : AMA Membership Publications Division, 1991
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE5903.F435B58.

18.
A Book week guide : the quality imperative / editors of Business week with Cynthia Green by
Publication details: New York : McGraw-Hill, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.157.B87.

19.
Business process improvement:L the breakthrough strategy for total quality, productivity, and competitiveness / H. J. Harrington ; sponsored by the American Society for Quality Control by
Publication details: New York : McGraw-Hill , 1991
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.H338.

20.
Chemical changes during food processing / edited by Jiri Daridek, Jan Velisek, Jan Pokorny. by Series: Developments in food science ; 21.
Publication details: Amsterdam : Elsevier North-Holland, 1990
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TP372.5.C468 3[00006006418]. PERPUSTAKAAN TUN SERI LANANG (3)Call number: TP372.5.C468, ...

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