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	1.	The corporate guide to the Malcolm Baldrige national quality award : proven strategies for building quality into your organization / Marion Mills Steeples by Steeples, Marion Mills Series: Malcolm Baldrige National Quality Award series Edition: 2nd ed. Publication details: Milwaukee : ASQC Quality Press, 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S74 1992 n.2. Place hold
	2.	The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska. by Heaphy, Maureen S, 1950- Gruska, Gregory S, 1943- Series: Engineering process improvement series Publication details: Reading, Mass. : Addison-Wesley, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.H427. Place hold
	3.	Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch. by George, Stephen Weimerskirch, Arnold Publication details: New York : John Wiley & Sons, 1994 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HD62.I5 .W44 1994 9. Place hold

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