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1.
طاعة الرؤساء وحدودها فى الوظيفة العامة : اداريا - تأديبيا - جنائيا - مدنيا / عاصم أحمد عجيلة by
Edition: 4th ed.
Publication details: [S.I.] : 'Alam al-Kutub, 1992
Dissertation note: Thesis (Ph.D.)
Other title:
  • Ta'at al-ru'sa' wa hududuha fi al-wazifat al-'ammah
  • مجموعة رسائل العلمية درجة الدكتوراه
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: KRB.U383 1992 ki.

2.
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni. by Publisher: Petaling Jaya : Advantage Quest Publications, 1999Copyright date: ©1999
Other title:
  • One thousand one ways to keep customers coming back.
  • One thousand and one ways to keep customers coming back.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.335.G73 sbr, ...

3.
151 quick ideas to get new customers / Jerry R. Wilson by
Publication details: New Delhi : Management Update, 2006
Other title:
  • One hundred fifty-one quick ideas to get new customers
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.W55 sbr.

4.
151 quick ideas to get new customers / by Jerry R. Wilson. by
Publication details: Franklin Lakes, NJ : Career Press, 2005
Other title:
  • One hundred fifty-one quick ideas to get new customers
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.W55 2005.

5.
Allegiant / Veronica Roth. by Publisher: New York : Katherine Tegen Books 2012Copyright date: ©2013
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: PZ7.R7375A422 2013 9 sbr.

6.
Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty / Mirbehzad Feizbakhsh. by Producer: 2015
Dissertation note: Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5 .F455 2015 tesis.

7.
Assessing the influence of loyalty program attributes and store attributes on cardholder-store relationship / Suhaily binti Mohd Ramly. by Producer: 2015
Dissertation note: Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.S834 2015 tesis.

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9.
Beyond the brand : why engaging the right customers is essential to winning in business / John Winsor by
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.15.W565.

10.
Brand attachment : constructs, consequences, and causes / C. Whan Park, Deborah J. Maclnnis, Joseph Priester. by Series: Foundations and trends in marketing ; vol. 1, no. 3.
Publication details: Hanover, MA : Now Publishers, 2008
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.32.P347.

11.
The commitment engine : making work worth it / John Jantsch. by Publisher: New York : Portfolio/Penguin, 2012Copyright date: ©2012
Other title:
  • The commitment engine.
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.525.J343 3.

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The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / by Shep Hyken by
Publication details: Hoboken, N.J. : John Wiley & Sons, 2009
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H94.

14.
Customer culture : how FedEx and other great companies put the customer first every day / Michael D. Basch by
Publication details: New York : Prentice Hall, 2003
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD58.7.B374, ...

15.
Customer loyalty : how to earn it, how to keep it / Jill Griffin by
Edition: New and rev. ed.
Publication details: San Francisco : Jossey-Bass, 2002
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G851c 2002 9HUKM.

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Customer value co-creation behaviour and service loyalty in Malaysia spa and wellness industry/ Narizan Abdullah. by ©2018
Dissertation note: Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2018.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.N347 2021 tesis.

18.
Derteminants of loyalty patronage behaviour [microform] / by Osman Md Zain by
Publication details: Bangi : Universiti Kebangsaan Malaysia, 1994
Dissertation note: Thesis (Doctor of Philosophy) - University of Wollongong, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: mikrofis tesis HF5415.34.O75 1995.

19.
Determinants of loyalty patronage behaviour / by Osman Md Zain by
Publication details: Australia : University of Wollongong, 1994
Dissertation note: Thesis (Doctor of Philosophy) - University of Wollongong, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.34.O75 1994 4.

20.
The dilema & key to loyalty program succes / Nor Asiah Omar, Suhaily Mohd Ramly, Muhamad Azrin Nazri by Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2018Copyright date: ©2018
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.525.N637, ...

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