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	1.	Achieving a leadership role for training : how to use the Baldrige criteria and ISO standards to keep training competitive / Judith A. Hale, Odin Westgaard by Hale, Judith A Westgaard, Odin Publication details: New York : Quality Resources, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.T7H35. Place hold
	2.	Organizing international standardization : ISO and the IASC in quest of authority / Kristina Tamm Hallstrom by Hallstr语, Kristina Tamm, 1964- Language: English Original language: Swedish Publication details: Cheltenham, UK : Edward Elgar, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.H35. PERPUSTAKAAN UNDANG-UNDANG (1)Call number: HD62.H35 21. Place hold

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