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	1.	Basic hotel front office procedures / Peter Renner by Renner, Peter Franz, 1943- Edition: 3rd ed. Publication details: New York : Van Nostrand Reinhold, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TX911.3.F75R46 1994. Place hold
	2.	No cover image available English at the hotel counter : a discourse analysis of hospitality language / Minah Harun by Minah Harun Publication details: Southhamton : Faculty of Educational Studies, University of Southampton, 1998 Dissertation note: Thesis (M.A.) - University of Southampton, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TX911.3.F75M56 1998 tesis [00008051706]. Place hold
	3.	Front office skills : a practical approach / Vivienne O' Shannessy by O' Shannessy, Vivienne Publication details: Frenchs Forest, New South Wales : Pearson Education Australia, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TX911.3.O84. Place hold

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