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	1.	Relationship banking cross-selling the bank's products & services to meet your customer's every financial need / Dwight S. Ritter. by Ritter, Dwight S Publication details: Chicago, Ill., : Bankers Publishing Company, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.C87 R58. Place hold
	2.	22 keys to sales success : how to make it big in financial services / James M. Benson, Paul Karasik by Benson, James M Karasik, Paul, 1947- Publication details: Princeton : Bloomberg Press, 2004 Other title: Twenty-two keys to sales success Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.M3B446. Place hold

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