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	1.	Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham ; penterjemah : Mohd. Rizal Saidin by Denham, Jennifer Mohd. Rizal Saidin Series: Siri rahsia kejayaanLanguage: Malay Original language: English Publication details: Petaling Jaya : Prentice Hall Pearson Education Malaysia, 2003 Other title: Spine title : Mengendali aduan pelanggan Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (2)Call number: HF5415.52.D46154 2003, ... PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.52.D46154 2003. PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5415.52.D46154, ... Place hold
	2.	No cover image available Journal of consumer policy [microform]. Publication details: Dordrecht : Wolter Kluwer N.V., 1977 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: mikrofis siri HF5415.3.Z4 1983, ... Place hold

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