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	1.	Web mining applications in E-commerce and E-services / I-Hsien Ting, Hui-Ju Wu (eds.) by Ting, I-Hsien Wu, Hui-Ju Series: Publication details: Berlin : Springer, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: ZA4235.W44. Place hold
	2.	Social media analytics : effective tools for building, intrepreting, and using metrics / Marshall Sponder by Sponder, Marshall Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.1265.S666. Place hold
	3.	Web mining applications in e-commerce and e-services [electronic resource] / edited by I-Hsien Ting, Hui-Ju Wu. by Wu, Hui-Ju Ting, I-Hsien SpringerLink (Online service) Series: Studies in computational intelligence ; 172 Publication details: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009 In: Springer eBooks Online resources: Click here to access online Availability: No items available.

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