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1.
Dealing with aggression and violence in your workplace / Sheila Pantry by Series: The successful LIS professional
Publication details: London : Library Association, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: BF575.A3P36. PERPUSTAKAAN UNDANG-UNDANG (1)Call number: BF575.P3 21.

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2.
Success at the enquiry desk : successful enquiry answering - every time / Tim Owen. by Series: The successful LIS professional
Edition: Revised edition.
Publication details: London : Library Association, 1997
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.O93 1997.

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3.
Empowering the information user : new ways into user education / John Kirby, Lucy Liddiard and Kay Moore by Series: The successful LIS professional
Publication details: London : Library association Publishing, 1997
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.2.K57.

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4.
Putting marketing ideas into action / Keith Hart by Series: The successful LIS professional
Publication details: London : Library Association, 1999
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.H242.

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5.
Managing your organization's records / Elizabeth Parker by Series: The successful LIS professional
Publication details: London : Library Association Publishing, 1999
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5736.P37.

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6.
Success at the enquiry desk : successful enquiry answering-every time / Tim Owen by Series: The successful LIS professional
Edition: 3rd ed.
Publication details: London : Library Association Publishing, 2000
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.O93 2000.

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7.
Success at the enquiry desk : successful enquiry answering-every time / Tim Buckley Owen by Series: The successful LIS professional
Edition: 4th ed.
Publication details: London : Facet Pub., 2004
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z711.O97s 2003.

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