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	1.	Process mapping and management / Sue Conger. by Conger, Sue A Series: Information systems collection Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2011 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS176.C666 3. Place hold
	2.	Decision support, analytics, and business intelligence [electronic resource] / Daniel J. Power. by Power, Daniel J Series: Information systems collection Edition: 2nd ed. Publication details: New York, : Business Expert Press, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: T58.62.P693 2013. Place hold

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