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	1.	Business creativity : a guide for managers / Paul Birch and Brian Clegg by Birch, Paul Clegg, Brian Series: Better management skills Publication details: London : Kogan Page, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5386.B57. Place hold
	2.	How to improve performance through benchmarking / John G. Fisher by Fisher, John G Series: Better management skills Publication details: London : Kogan Page, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.F57. Place hold
	3.	How to reward your staff : a guide to obtaining better performance through the reward system / Martin Fisher. by Fisher, Martin Series: Better management skills Publication details: London : Kogan Page, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.M63F57. Place hold
	4.	Making TQM work / Kit Sadgrove by Sadgrove, Kit Series: Better management skills Publication details: London : Kogan Page, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S33. Place hold

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