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	1.	Keeping clients satisfied : make your service business more successful and profitable / Robert W. Bly by Bly, Robert W Publication details: Englewood Cliff, NJ : Prentice Hall, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.B58, ... Place hold
	2.	Physical geology / L. Don Leet, Sheldon Judson and Marvin E. Kauffman. by Leet, Lewis Don, 1901-1974 Judson, Sheldon Kauffman, Marvin Earl, 1933- Edition: 5th edition. Publication details: Englewood Cliff, NJ : Prentice Hall, 1978 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: QE28.2.L43 1978. Place hold
	3.	Tour design, marketing, and management / James M. Poynter by Poynter, James M Publication details: Englewood Cliff, NJ. : Regents/Prentice Hall, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: G154.7.P69. Place hold

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