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	1.	Assertive behavior : theory research and training / Richard F. Rakos by Rakos, Richard F, 1950- Series: International series on communication skills Publication details: London : Routledge, 1991 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).
	2.	Group performance / Henk A. M. Wilke and Roel W. Meertens. by Wilke, Henk A. M Meertens, Roel W Series: International series on communication skills Publication details: London : Routledge, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HM131.W4668. Place hold
	3.	The practice of questioning / J. T. Dillon. by Dillon, J. T Series: International series on communication skills Publication details: London: Routledge, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: P95.52.D55. Place hold
	4.	Professional interviewing / Rob Millar, Valerie Crute and Owen Hargie. by Millar, Rob Crute, Valerie Hargie, Owen Series: International series on communication skills Publication details: London : Routledge, 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: BF637.I5M55. Place hold

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