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	1.	The knowledge management yearbook 2000-2001 / edited by James W. Cortada, John A. Woods by Cortada, James W Woods, John A Publication details: Boston : Butterworth-Heinemann, 2000 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD30.2.K73 2000 9HUKM. Place hold
	2.	The quality yearbook 2001 / [editors] : James W. Cortada, John A. Woods by Cortada, James W Woods, John A Publication details: New York : McGraw-Hill, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.Q347. Place hold

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