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	1.	Welcome to hospitality : an introduction / Kye-Sung (Kaye) Chon, Raymond T. Sparrowe, consultant, Anna Graf Williams by Chon, Kye-Sung (Kaye), 1954- Sparrowe, Raymond T, 1949 [author.] Williams Anna Graf [author.] Publication details: Cincinnati, Ohio : South-Western Pub. Co., 1995 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Discard (1).
	2.	Training the trainer : performance-based training for today's workplace / Mary Jo Dolasinski ; consulting editors, Anna Graf Williams, Karen J. Hall by Dolasinski, Mary Jo Williams, Anna Graf Hall, Karen J Publication details: Upper Saddle River, N.J. : Prentice Hall, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.T7D658. Place hold

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