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	1.	Queueing methods : for services and manufacturing / Randolph W. Hall by Hall, Randolph W Publication details: Englewood Cliffs, N.J. : Prentice-Hall , 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD9980.5.H35, ... Place hold
	2.	Patient flow : reducing delay in healthcare delivery / edited by Randolph W. Hall by Hall, Randolph W, 1958- Series: International series in operations research and management science ; 91 Publication details: New York : Springer, 2006 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.7.P2976 2006 9HUKM. Place hold

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