Management of service operations text, cases, and readings W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff
Publication details: Boston : Allyn and Bacon, 1978ISBN:- 0205061044
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD9981.5.S27 (Browse shelf(Opens below)) | 1 | Available | 00000040861 |
Based on case studies developed at the Harvard Business School
Includes bibliographies and index
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