Listening for understanding [videorecording] / produced and directed by Neal Wolff

By: Series: Management [videorecording]Publication details: Lincoln : GPN, 1991Description: 1 videocassette (VHS) (30 min.) : sd., col. ; 1/2 inSubject(s): Summary: Uses a drama about an advertising account executive to show the need for managers to listen to employees in an empathetic, nonjudgmental manner. Alternate endings reveal different outcomes to problems depending on whether the supervisor was listening in a constructive manner.
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Item type Current library Home library Collection Call number Materials specified Copy number Status Date due Barcode
TERHAD PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) - video HF5549.5.W64 (Browse shelf(Opens below)) 1 Available 00001415961

Uses a drama about an advertising account executive to show the need for managers to listen to employees in an empathetic, nonjudgmental manner. Alternate endings reveal different outcomes to problems depending on whether the supervisor was listening in a constructive manner.

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