Communicating emotion at work / Vincent R. Waldron.
Series: Key themes in organizational communicationPublication details: Cambridge : Polity, 2012.Description: xvi, 194 p. : ill. ; 22 cmISBN:- 9780745648958 (hbk.)
- 0745648959 (hbk.)
- 9780745648965 (pbk.)
- 0745648967 (pbk.)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD30.3.W358 (Browse shelf(Opens below)) | 1 | Available | 00002106128 |
Includes bibliographical references and index.
'The book chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, rocognizing that emotional communication is a vital and creative response to the challenges of life ini complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.'--BOOK JACKET.
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