Diversity competence : cultures don't meet, people do / Edwin Hoffman, Arjan Verdooren.
Publisher: Wallingford ; Boston : CABI, [2019]Description: 352 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 9781789242409
- 1789242401
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HM1271 .H635 2019 (Browse shelf(Opens below)) | 1 | Available | 00002246191 |
Includes bibliographical references (pages 326-343) and index.
Introduction: Intercultural communication in a globalized world -- Culture: everywhere and nowhere -- From intercultural competence to diversity competence -- Critical diversity issues: power and ethics -- Diversity-sensitive communication and the TOPOI model -- The TOPOI area Tongue: verbal and non-verbal language -- The TOPOI area Order: views and logic -- The TOPOI area Persons: identity and relationship -- The TOPOI area Organization -- The TOPOI area Intentions: motives -- TOPOI interventions -- Applications of the TOPOI model.
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