Business and service telephone conversations [electronic resource] : an investigation of British English, German and Italian Encounters / by Cecilia Varcasia.
Publisher: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2013Description: 200 p. online resourceContent type:- text
- computer
- online resource
- 9781137286185
- 306.44 23
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | ebook (Browse shelf(Opens below)) | 1 | Available |
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
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