Implementing strategic change : tools for transforming an organization / by Steven H. Hoisington and S.A. Vaneswaran
Publication details: New York : McGraw-Hill, 2005Description: 232 p. ; 22 cmISBN:- 0071452265 (hardcover : alk. paper)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD58.8.H645 (Browse shelf(Opens below)) | 1 | Available | 00001463914 |
Includes bibliographical references and index
Developing a customer focused culture -- Leveraging strategies for creating stakeholder value -- Assessing organizational capability--the Baldrige model -- Assessing organizational capability--EFQM and SEI/CMM -- Preparing the organization for change -- Aligning the organization for transformation -- Planning for customer driven transformation -- Implementing process improvements -- Reviewing performance progress relative to plans -- Delivering shareholder value and sustaining performance through efficient corporate governance
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