What customers want : using outcomes-driven innovation to creative breakthrough products and services / Anthony Ulwick

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Publication details: New York : McGraw-Hill, 2005Description: xxxv, 202 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ KOLEKSI AM-P. HOSPITAL CANSELOR TUANKU MUHRIZ	-	HF5415.153.U36w 2005 9HUKM (Browse shelf(Opens below))		1	Available		00001524934

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