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	1.	Persuasive communication / James B. Stiff, Paul A. Mongeau by Stiff, James B. (James Brian) Mongeau, Paul A Edition: 2nd ed. Publication details: New York : Guilford Press, 2003 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: P301.5.P47S753 2003. Place hold
	2.	Persuasive communication / James B. Stiff. by Stiff, James B. (James Brian) [author.] Publisher: New York : Guilford Press, 1994Copyright date: ©1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: P301.5.P47S753. Place hold

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