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	1.	The services challenge : integrating for competitive advantage / Edited by John A. Czepiel, Carole A. Congram, James Shanahan by Czepiel, John A Congram, Carole A Shanahan, James (James B.) American Marketing Association Series: Proceeding series (American Marketing Association) Publication details: Chicago, Illinois : American Marketing Association, 1987 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.S47. Place hold
	2.	Computing Attitude and Affect in Text: Theory and Applications [electronic resource] / edited by James G. Shanahan, Yan Qu, Janyce Wiebe. by Shanahan, James G Qu, Yan Wiebe, Janyce SpringerLink (Online service) Series: The Information Retrieval Series ; 20 Publication details: Dordrecht : Springer, 2006 In: Springer e-books Online resources: Click here to access online Availability: No items available.
	3.	The media, the public and agricultural biotechnology / edited by Dominique Brossard, James Shanahan, and T. Clint Nesbitt by Brossard, Dominique Shanahan, James Nesbitt, T. Clint Publication details: Wallingford, UK : CABI Other title: Public, the media & agricultural biotechnology Public, the media and agricultural biotechnology Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TP248.23.M438. Place hold

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