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	1.	The banker's handbook of letters and letter writing Jeffrey L. Seglin by Seglin, Jeffrey L Edition: 3rd ed. Publication details: Chicago, Ill Bankers Publishing Company 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.R4S43 1992. Place hold
	2.	The AMA handbook of business letters / Jeffrey L. Seglin and Edward Coleman. by Seglin, Jeffrey L, 1956- Coleman, Edward, 1968- Amacom Edition: 4th ed. Publication details: New York : American Management Association, 2012 Other title: Handbook of business letters. American Management Association handbook of business letters Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5726.S435 2012. Place hold

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