How to give exceptional customer service [videorecording] / produced and directed by Stephen Sealy
Spoken language: English Publication details: [S.l.] : CareerTrack Publications, 1993Description: 4 videocassettes (VHS) (45 min. each) : sd., col. ; 1/2 inOther title:- Exceptional customer service
- Executive producer, Winsor White ; writers, Billy Reilly, Stephen Sealy, Jeff Salzman ; editors, Dale Hinkle, Mike Devereux
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.S43 (Browse shelf(Opens below)) | j.1 | 1 | Available | 00001262843 | ||
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.S43 (Browse shelf(Opens below)) | j.2 | 1 | Available | 00001262844 | ||
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.S43 (Browse shelf(Opens below)) | j.3 | 1 | Available | 00001262845 | ||
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.S43 (Browse shelf(Opens below)) | j.4 | 1 | Available | 00001262846 |
volume 1. The total service experience - volume 2. Delivering service with heart - volume 3. Pleasing the challenging customer - volume 4. Becoming a service star
Executive producer, Winsor White ; writers, Billy Reilly, Stephen Sealy, Jeff Salzman ; editors, Dale Hinkle, Mike Devereux
Host: Lisa Ford ; co-host: Terry Phillips
The program is presented in four distinct tape volumes, each with a different theme. Volume 1 introduce to the power of exceptional service, volume 2 covers the essential skills of exceptional customer service, volume 3 focuses on how to please your most challenging customers, volume 4 wraps up the series with an array of advanced service skills
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