Making it all work : a pocket guide to sustain improvement and anchor change / John Roland Schultz.
Publication details: New York, NY : Routledge, 2011.Description: xiv, 149 p. : ill. ; 24 cmISBN:- 9780415881029 (hbk.)
- 9780415881036 (pbk.)
- 9780203847176 (e-book)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD58.8.S357 (Browse shelf(Opens below)) | 1 | Available | 00002079915 |
Includes bibliographical references and index.
An elegant solution is only the beginning -- A practical approach to sustaining improvement -- Explain the need for making improvement -- Communicate a unifying purpose -- Identify formal and informal networks and assure their participation -- Create a plan for action -- Create the opportunity for small but meaningful gains -- Empower people to take action -- Manage resistance to improvement.
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