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	1.	Adapting marketing to libraries in a changing and world-wide environment / edited by Rejean Savard = Le marketing des bibliotheques a l'heure du changement et de la mondialisation / Edite par Rejean Savard. by Savard, Rejean, 1950- International Federation of Library Associations and Institutions. Conference Series: IFLA publications ; 89Language: engfre Publication details: Munchen : K.G. Saur, 2000 Other title: Marketing des bibliotheques a l'heure du changement et de la mondialisation Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z716.3.A33. Place hold
	2.	Education and research for marketing and quality management in libraries = La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque : satellite meeting = Colloque satellite Quebec, August 14-16 Aout 2001 / edited by Rejean Savard by Savard, Rejean, 1950- International Federation of Library Associations and Institutions Series: IFLA publications ; 99Language: engfre Publication details: Munchen : K.G. Saur, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z716.3.E38. Place hold
	3.	The virtual customer : a new paradigm for improving customer relations in libraries and information services : satellite meeting, Sao Paulo, Brasil, August 18-20,2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e servicos de informacao e bibliotecas / edited by Sueli Mara Soares Pinto Ferreira and Rejean Savard by Ferreira, Sueli Mara Soares Pinto Savard, Rejean, 1950- Series: IFLA publications ; 117Language: engporfrespa Publication details: Munchen : K. G. Saur, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z716.3.V577. Place hold
	4.	Managing technologies and automated library systems in developing countries : open source vs commercial options : proceedings of the IFLA pre-conference satellite meeting = Le management des technologies et des systemes automatises de bibliotheques dans les pays en developpement : logiciels libres vs options commerciales : actes du colloque satellite FIAB pre-congres / edited by/edite par Bernard Dione and/et Rejean Savard by Dione, Bernard Savard, Rejean, 1950- International Federation of Library Associations and Institutions Series: IFLA publications ; 132Language: English, French Publication details: Munchen : K.G. Saur, 2008 Other title: Management des technologies et des systemes automatises de bibliotheques dans les pays en developpement : logiciels libres vs options commerciales : actes du colloque satellite FIAB pre-congres Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.9.A1M36. Place hold

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