The separate impact of multi-perspective quality practices on key performance indicators and customer satisfaction in Malaysian automotive dealers service centres / Omar Sabbagh.

By: Producer: 2017Description: xvi, 226 pages : illustrations ; 30 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): Dissertation note: Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2017.
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Item type Current library Home library Collection Call number Materials specified Copy number Status Date due Barcode
TERHAD PERPUSTAKAAN LINGKUNGAN KEDUA PERPUSTAKAAN LINGKUNGAN KEDUA TESIS-P. LINGKUNGAN KEDUA - HF5439.A8S233 2017 3 tesis (Browse shelf(Opens below)) 1 Available 00002210427

Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2017.

References : page [196]-218.

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