Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers.

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Publication details: Hoboken, N.J. : Wiley, 2011.Edition: 2nd edDescription: xv, 512 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.P457 2011 (Browse shelf(Opens below))		1	Available		00002072159

Includes bibliographical references and index.

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