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	1.	ISO 9000 : 2000 in a nutshell : a concise guide to the revisions / Jeanne Ketola and Kathy Roberts. by Ketola, Jeanne Roberts, Kathy Edition: 2nd ed. Publication details: Chico, CA : Paton Press, 2001 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.6.K47 2001. Place hold
	2.	ISO 9001 : 2000 management responsibility in a nutshell : a concise guide for management / Jeanne Ketola and Kathy Roberts. by Ketola, Jeanne Roberts, Kathy Publication details: Chico, CA : Paton Press, 2001 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.6.K475. PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.6.K475. Place hold

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