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	1.	Implementing service quality in IP networks / Vilho Raisanen. by Raisanen, Vilho Publication details: Chichester, West Sussex, England : Wiley, 2003 Online resources: Publisher description Table of contents Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TK5105.5.R345 pasca. Place hold
	2.	Managing mobile services : technologies and business practices / [edited by] Ulla Koivukoski and Vilho Raisanen. by Koivukoski, Ulla Raisanen, Vilho Publication details: Chichester, West Sussex : Wiley, 2005 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TK6570.M6M35 3. PERPUSTAKAAN TUN SERI LANANG (1)Call number: TK6570.M6M35. Place hold

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